Patient information
From your first phone call to your follow-up, here is exactly what to expect — so there are no surprises.
What to bring
Bring medications, recent test results, referral letters, and ID to help make your consultation as productive as possible.
Your first visit
Consultations last 45–60 minutes, with time to review your history, symptoms, examination, and treatment plan.
Insurance & self-pay
Accepted by major UK insurers. Transparent self-pay pricing with no hidden fees for consultations.
Getting here
Both clinics offer parking, accessible access, and convenient transport links for easy attendance.
Reports & referrals
A written summary is sent to you and your GP within 24 hours, with referrals arranged when needed.
Follow-up care
Direct clinic support between appointments for questions, results, or changes in your condition.
Frequently asked
No, but if you have one it is helpful. Dr Lekharaju is happy to see self-referred patients directly. If your insurer requires a referral letter, your GP can usually provide one quickly.
New patient appointments are usually available within 5–7 days, and often sooner. Remote consultations can frequently be arranged within 48 hours for patients unable to attend in person.
Not always. Many gastrointestinal conditions can be diagnosed and managed without procedures. Where an endoscopy or colonoscopy is indicated, Dr Lekharaju will discuss exactly why, what to expect, and how to prepare.
Absolutely. Everything discussed is private. Information is only shared with your GP or other treating clinicians with your explicit consent, in line with GMC guidance on good medical practice.
By telephone or secure email, usually within 7–10 days of any procedure or investigation, alongside a written clinical summary. Dr Lekharaju will always ensure you understand what the results mean.
Most patients benefit from a planned follow-up appointment. Dr Lekharaju will agree the right review interval for your condition — so you are monitored appropriately without unnecessary appointments.
The clinic team is happy to help by phone or email before you commit.
